Locations:
Bangalore, Karnataka, India
Minimum Experience:
2
Maximum Experience:
4
Mandatory Skills:
Yonyx
Skill to Evaluate:
IT Networking,Network security,Splunk,Network Monitoring,ticketing
systems,IPS/IDS,Palo Alto,Yonyx
Experience:
2 to 4 Years
Location:
Bangalore, Karnataka, India
Job Description:
GSIRT – Service Center Tier 1 Support Analyst will provide 24x7x365 support, as part of
a team shift structure, of the infrastructure technology that enables global incident
response operations, analysis and coordination, and forensics.
Education Qualificaiton:
Bachelorss degree in computer science, computer engineering, cyber security,
information technology or related subject matter, or equivalent professional experience.
Department Name:
SecInfra-Mission Support-NOC
Open Positions:
1
Created on:
28-May-2024
Job Title:
GSIRT – Service Center (NOC) Tier 1 Support Analyst
Roles & Responsibilities:
- Monitor systems and infrastructure supporting Sony’s Global Security Incident
Response Team (GSIRT) including: SIEM, network, security, malware detection,
IDS/IPS, and forensics systems and related detection, monitoring, reporting, and
support solutions. - Provide Tier-1 troubleshooting and support for GSIRT systems by following
predefined playbook documentation, best practices and own skillset. - Assist in monitoring and coordination as needed regarding patching of GSIRT
systems by following predefined processes and procedures. - Support access control management of GSIRT systems.
- Splunk fundamental Knowledge and dashboard/report analysis experience
- Support vulnerability management of GSIRT systems by tracking vulnerabilities and
creating appropriate JIRA tickets to remediate. - Collaborate with GSIRT – Service Center Tier 2 Analysts and/or GSIRT Operations
teams to ensure the ongoing, reliable performance of integrated security solutions
across the Sony operating companies. - Support, escalate, and document system outages to GSIRT – Service Center Tier 2
Analyst and Team Lead. - Create and manage JIRA outage and change request and service request tickets.
- Update documentation as directed by GSIRT – Service Center Tier 2 Analyst and/or
GSIRT Operations teams. - Evaluate and suggest on improvements on operational process, procedure manuals,
and documentation.
Type of Employment:
Contract
Project Details:
GSIRT – Service Center Tier 1 Support Analyst will provide 24x7x365 support, as part of
a team shift structure, of the infrastructure technology that enables global incident
response operations, analysis and coordination, and forensics.
Project Duration:
No Limit